Microsoft’s announcement today of the Skype Operations Framework (SOF) is a significant leap forward in bringing focus towards user experience and service delivery. At Modality Systems, we see SOF as an exciting innovation from Microsoft, that dovetails nicely into our core value proposition pillars of Usage, Health and Future, designed to ensure our customers optimize the value of their investment now and in the future.

Skype Operations Framework provides for a common vocabulary and approach to planning, deploying and operating Skype for Business environments, helping organizations deliver a consistent and high-quality experience for end users. 


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