Just as there has been a rapid increase in remote working across several industries due to Covid-19, there has also been an increased demand for digital services to enable remote working and virtual consultations in local councils.
As remote working has now become fundamental in everyday life, implementing tools to allow workforce collaboration and provide public services without the restrictions of a physical office base will be key to Central Government.
With the demand for digital NHS services surging, there has been a rapid increase in the implementation of remote working solutions for both NHS Trusts and Care Providers in recent months to greater support patients nationwide.
This webinar will showcase how to make the most of your Microsoft Teams investment by utilizing the Microsoft Power Platform to automate, extend, and enhance your existing architecture. You’ll also learn how Power Platform can empower your users to do their work more efficiently, achieve real savings through process automation, and bring relevant data to users when they need it.
Designed for organizations seeking to deliver a single, consistent user experience centred around Microsoft O365 collaboration services; OneMeeting enables users to share and collaborate from any in-room video conferencing system, desktop, or smartphone, to deliver a seamless user experience for all. Find out how in this webinar.
As we watch the devastating impact of the Coronavirus (Covid-19) on individuals, families, the Health sector and notably the global economy, organizations are being urged to work remotely in harmony with recent Government guidelines.
Microsoft Modern Workplace specialist Modality Systems, invites you to watch a 30-minute webinar with practical advice and guidance to help you
In Teams, there are two options to enable users to make, receive, and transfer calls, but the devil can be in the detail when it comes to using Teams successfully for telephony. In this webinar, we will cover what you need to know about calling plans and Direct Routing, as well as how to start making the right choices to suit your business and its telephony requirements.
A comprehensive change management strategy that educates end-users and encourages the adoption of new technologies is crucial to any successful organizational rollout. In this session, we’ll explore how you can implement a change management strategy for Microsoft Teams that will ensure high adoption rates, ROI and boost overall satisfaction when using the Microsoft Teams platform.
For organizations that wish to empower their users but retain the right amount of control and governance, CreateTeam provides a standardized approach to teams creation whilst retaining the self-service flexibility of Microsoft Teams.
This session looked at a software-driven analytics tool that uses PowerBI to provide detailed insights into Microsoft Teams adoption, governance, and security, and how it uses the Azure bot framework to automate and drive best practice.
The Teamwork Assessment is designed to help you identify new ways to work better together, with tools and resources that ensure your employees can collaborate effectively and share information securely no matter where they work. We will show you how you can deploy Microsoft 365 to improve teamwork, provide more agility for your mobile workforce and deliver enhanced security.
Invest in Teamwork Assessment services and enable your workforce to realise their full potential through the collaborative benefits of Microsoft 365. *Microsoft funding available subject to eligibility criteria.
This workshop will provide you with a defined deployment roadmap to ensure you are ready for a smooth transition from Skype for Business to Microsoft Teams.
We will focus on three key areas; understanding the technical environment, Calling and Meeting workload analysis and Coexistence and Deployment Roadmap.
By the end of the workshop, you will receive a customised overview of upgrade considerations, an environmental assessment, a map of your team's personas and capabilities, and a roadmap with a prioritised, actionable plan to guide your upgrade from Skype for Business to Teams.
This offering provided by Modality Systems will transition your telephony from ISDN to SIP and assist in futureproofing your organisation as part of your wider Unified or Intelligent Communications Strategy.
The benefits you can expect from upgrading to SIP:
In this educational session we explored methods and best practices to help you successfully land and scale Microsoft Teams in your organisation.
We assessed the user and technical considerations required, steps to help you apply the right governance and control as well as automating processes using bots.
Thinking about moving from Skype for Business to Microsoft Teams? Then this insight session is the perfect place to get you started on a successful transition.
Learn about the migration options and models available, and some of the considerations required to help you make the right decisions for your users and business.
The suite of communication and collaboration tools available within Office 365 products is impressive, but can also be confusing with seemingly overlapping features and use cases.
This insight session provides you with a clear understanding of which of the Microsoft Office 365 collaboration tools; Teams, Yammer, Skype for Business, SharePoint and email to use and when for your communication needs.
Over recent years the discussion for migrating telephony and conferencing services to Microsoft Skype for Business has been a relatively straight forward choice of swapping like for like (broadly speaking) business communications services, often triggered by a compelling reason to review existing services.
But with the arrival of Microsoft Teams, ever wondered what that would mean for you? In this session we uncovered the capabilities within Microsoft Teams voice and conferencing features and explored various options from 'bring your own service' models.
Microsoft Teams is changing the collaboration landscape and providing business with the opportunity to drive greater efficiency and transformation in the workplace through digital teamwork.
With success being heavily dependent on factors other than the technology-including people, change management, governance, process and more - how do you really know what the return on your investment is and whether it is really adding the value you desired?
This session looked at how we can measure 'success' with Modality Systems Teamwork Analytics solution. Teamwork Analytics provides insights on the real activity, usage and behaviours of Microsoft Teams and its users, with the objective of driving a better understanding of the utilisation trends to facilitate continuous improvement initiatives and visibility of the value being recognised by the business.
Microsoft Teams might be the new kid on the block, but it is maturing fast in terms of its feature set and the number of businesses that are embracing it to improve team working and collaboration.
In this session, we will take a practical look at:
Microsoft Teams is the latest addition to join the collaboration suite within Office 365. A chat based workspace, Microsoft Teams is the ideal hub for all team collaborations.
In this webinar, Tom Arbuthnot, Modality Systems Principal Solutions Architect will give his views to the following hot topics:
Our interactive event in London included Modality Systems, Polycom and PGi sharing their knowledge and expertise in the form of best practice advice and practical insights into some of their work and customer experiences.
If you missed our event, or want to recap on the session content, watch now on-demand to find out more about:
In this webinar we will focus on the importance of the user experience when it comes to the interaction with the technology. Despite all the talk of Unified Communications over the past 10+ years, the reality for most organisations is that they are still very reliant on a mix of cloud and on premise communications and collaboration services within their daily operations.
So how do you ensure you give your users a more unified experience to keep them with you on the journey change?
In this webinar, special emphasis will be given to our CustomInvite application that can be used to positively affect the user experience through the integration of the various communication modalities such as audio conferencing, video and room systems. Real life examples will be used to demonstrate how some of our clients have approached and benefited from a unified user experience.
This webinar takes a practical look at
In part one we aimed to explain the capabilities that exist today in Skype for Business which can help boost employee productivity, foster a collaborative working environment and deliver a return on investment from your technology.
In part two of our Digital Transformation webinar series, we share customer case studies and best practice tips to help you on your journey towards a digitally transformed modern workplace, including insight into working smarter with Skype for Business BOT's and automating the user experience.
In this final installment of our three-part webinar series, we explored examples of how user's guiding IT decisions leads to added security risks, and how to avoid them as well as the impact of bring your app platforms vs. consolidation and control by IT. We also explored IT's role in the Cloud, examining different scenarios through real world examples and customer stories, ending on a look towards the new way of working to appeal to and retain the millennial generation.
This webinar explores the best practice adoption strategies for
In this webinar, we talk you through some of the complexities and common flash points, plus provide insights into the sort of things to look out for to take more of a preventative, proactive approach to managing your Skype for Business UC environment.
We also demonstrate certain components of our Collaboration Intelligence offer and show how to turn information into insights, which not only helps protect the current environment but also helps with developing it for the future.
Meet the personal trainers of Cloud communications and learn how we drive company-wide adoption of Skype for Business and increase employee adoption up to 94% with our Cloud Communications Express Solution - a full spectrum digital enterprise service, built on our bespoke apps:
In this webinar we take a practical look at what Cloud PBX is and the key factors involved in moving your trusted enterprise communications to the cloud with Microsoft Skype for Business and Office 365.
We explore what Skype for Business has to offer, the various deployment options from cloud based services to on premises deployments. Covering the key points to consider when evaluating your options including tips for ensuring your project is a success based upon years of experience and wealth of expertise.
This session looked at how the communications and collaboration technologies within Office 365 can power the digital transformation programs within the NHS. We shared some of the challenges and experiences of our customers across Primary and Secondary Care, as well as mental health, and showed how they are using Office 365, and in particular Skype for Business, to deliver better access to care.