Modality systems Events

Discover how Connected Communications and Advanced Collaboration can change your organisation. Check out our upcoming webinars and get access to our recent on-demand webinars.

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PART 2: MEASURING THE VALUE OF DIGITAL TEAMWORK

On demand

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Microsoft Teams is changing the collaboration landscape and providing business with the opportunity to drive greater efficiency and transformation in the workplace through digital teamwork.

With success being heavily dependent on factors other than the technology-including people, change management, governance, process and more - how do you really know what the return on your investment is and whether it is really adding the value you desired?

This session looked at how we can measure 'success' with Modality Systems Teamwork Analytics solution. Teamwork Analytics provides insights on the real activity, usage and behaviours of Microsoft Teams and its users, with the objective of driving a better understanding of the utilisation trends to facilitate continuous improvement initiatives and visibility of the value being recognised by the business. 

PART 1: HOW WELL DO YOU KNOW MICROSOFT TEAMS?

On demand

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Microsoft Teams might be the new kid on the block, but it is maturing fast in terms of its feature set and the number of businesses that are embracing it to improve team working and collaboration. 

In this session, we will take a practical look at:

  • What is Microsoft Teams?
  • Where does it fit in the organisation compared to other tools and software?
  • What are the potential business benefits with specific look at common use cases?
  • What does the journey to using Teams look like, with consideration given to both new users with no legacy, as well as those facing migration scenarios from the like of Skype for Business?
  • Best practices, negating success risks and avoiding the pitfalls.

MICROSOFT TEAMS | THE FUTURE OF COLLABORATION IN OFFICE 365?

On-demand webinar

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Microsoft Teams is the latest addition to join the collaboration suite within Office 365. A chat based workspace, Microsoft Teams is the ideal hub for all team collaborations.

In this webinar, Tom Arbuthnot, Modality Systems Principal Solutions Architect will give his views to the following hot topics:

  • Is Microsoft Teams the future of the “Modern Workplace”?
  • How does it work alongside Office 365 and Skype for Business?
  • How can your business make the most of Microsoft Teams?

OPTIMISE YOUR SKYPE FOR BUSINESS JOURNEY - LONDON, UK

On-demand webinar

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Our interactive event in London included Modality Systems, Polycom and PGi sharing their knowledge and expertise in the form of best practice advice and practical insights into some of their work and customer experiences.

If you missed our event, or want to recap on the session content, watch now on-demand to find out more about:

  • Skype for Business - achieving value and building a roadmap for the future.
  • An understanding of deployment options and considerations for moving telephony to the cloud.
  • Driving consumption and managing the health of your UC environment.
  • Interoperability with conferencing, video and other collaboration services for a consistent user experience.
  • Rethinking collaboration with immersive solutions from Polycom.
  • Extending the value with software, development solutions and concepts from Modality Systems.

Unifying the user experience - complexity simplified

On-demand webinar

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In this webinar we will focus on the importance of the user experience when it comes to the interaction with the technology. Despite all the talk of Unified Communications over the past 10+ years, the reality for most organisations is that they are still very reliant on a mix of cloud and on premise communications and collaboration services within their daily operations.

So how do you ensure you give your users a more unified experience to keep them with you on the journey change?

In this webinar, special emphasis will be given to our CustomInvite application that can be used to positively affect the user experience through the integration of the various communication modalities such as audio conferencing, video and room systems. Real life examples will be used to demonstrate how some of our clients have approached and benefited from a unified user experience.

Is your network ready for Skype for Business?

On-demand webinar

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As more organisations look to reap the productivity and cost benefits of migrating from traditional voice PBX platforms to Skype for Business Cloud PBX, one of the most important success factors is the readiness of the network infrastructure (such as LAN, WAN, Firewalls and Wireless) to support real-time media traffic. Indeed, underestimating the requirements can have a severely detrimental effect on the experience for users in the form of poor call quality, dropped calls or even downtime. This is why the Microsoft Skype Operations Framework has such an emphasis on network assessments and network readiness.

This webinar takes a practical look at they key aspects to assess within your environment, the impact they have and give an insight into the requirements for a solid and reliable environment to support real-time media, backed by real life examples.

Digital Transformation Part 1 - A Skype for Business Journey

On-demand webinar

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In part one we aimed to explain the capabilities that exist today in Skype for Business which can help boost employee productivity, foster a collaborative working environment and deliver a return on investment from your technology.

  • Learn to achieve Digital Transformation through collaboration technology.
  • Build a Skype for Business journey for today, tomorrow and the future.
  • The answers to the "What and How" of starting and enabling the journey.
  • Understand how to measure the ROI of Digital Transformation.
  • Skype for Business case study examples.

Digital Transformation Part 2 - User Adoption & Transformation; the next step in the Skype for Business journey

On-demand webinar

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In part two of our Digital Transformation webinar series, we share customer case studies and best practice tips to help you on your journey towards a digitally transformed modern workplace, including insight into working smarter with Skype for Business BOT's and automating the user experience.

Digital transformation part 3 - Efficiency & Security

On-demand webinar

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In this final installment of our three-part webinar series, we explored examples of how user's guiding IT decisions leads to added security risks, and how to avoid them as well as the impact of bring your app platforms vs. consolidation and control by IT. We also explored IT's role in the Cloud, examining different scenarios through real world examples and customer stories, ending on a look towards the new way of working to appeal to and retain the millennial generation.

What makes a best practice user adoption strategy and why should I care?

On-demand webinar

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This webinar explores the best practice adoption strategies for maximising the utilisation of the enabling technology, driving change and realising business success. As more organisations recognise the connection between the technology and wider business transformation, the measurement of success for technology investments needs to change and projects should be categorised as business change projects not IT projects. The success of one is measured on the technical deployment, the other in terms of the measureable difference it makes to the business results, which has a massive dependency on the adoption of the changes by users. 

Is the health of your UC environment keeping you awake at night?

On-demand webinar

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In this webinar, we talk you through some of the complexities and common flash points, plus provide insights into the sort of things to look out for to take more of a preventative, proactive approach to managing your Skype for Business UC environment.

We also demonstrate certain components of our Collaboration Intelligence offer and show how to turn information into insights, which not only helps protect the current environment but also helps with developing it for the future. 

Skype for Business: Uptake, Adoption and Results

On-demand webinar

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Meet the personal trainers of Cloud communications and learn how we drive company-wide adoption of Skype for Business and increase employee adoption up to 94% with our Cloud Communications Express Solution - a full spectrum digital enterprise service, built on our bespoke apps:

  • TrainMe: complete user instruction and education.
  • SurveyMe: user satisfaction surveys to monitor adoption.
  • CustomInvite: enhances quality of Skype user experiences.

Understanding the move to Cloud communications with Skype for Business

On-demand webinar

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In this webinar we take a practical look at what Cloud PBX is and the key factors involved in moving your trusted enterprise communications to the cloud with Microsoft Skype for Business and Office 365.

We explore what Skype for Business has to offer, the various deployment options from cloud based services to on premises deployments. Covering the key points to consider when evaluating your options including tips for ensuring your project is a success based upon years of experience and wealth of expertise.

IMPROVING ACCESS TO CARE USING INTELLIGENT COMMUNICATION

On-demand webinar

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This session looked at how the communications and collaboration technologies within Office 365 can power the digital transformation programs within the NHS. We shared some of the challenges and experiences of our customers across Primary and Secondary Care, as well as mental health, and showed how they are using Office 365, and in particular Skype for Business, to deliver better access to care.

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