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January, 04 2018

Tom Talks Skype for Business Impact Assessment timeline

Tom Talks

Modality Systems Impact Assessment looks at the impact of Skype for Business on the network as well as the network's impact on Skype for Business performance. We believe this is a key part of Skype fo[...] Read More

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December, 14 2017

Tom Talks to PGi - Skype Help demo

Tom Talks

Skype Help is an on-demand, instant messaging application that connects Skype for Business users with expert PGi Customer Support Agents across the globe, providing a scalable support system for large[...] Read More

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November, 30 2017

Tom Talks to Microsoft – Office 365 news and features round-up

Tom Talks

In our Tom Talks to Microsoft mini-series, Tom Arbuthnot (Principal Solutions Architect at Modality Systems) catches up with Graham Hosking (Technology Solutions Professional at Microsoft) on name cha[...] Read More

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November, 17 2017

Vendor Hour at UC Day 2017

Tom Talks

Catch up on the latest technology from leading vendors, live from UC Day 2017 (the UK’s largest community conference focusing on Skype for Business, Exchange, Office 365, Azure and the Microsoft Cloud[...] Read More

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November, 16 2017

Tom Talks Modality Systems test nodes

Tom Talks

Test nodes are like little remote control Skype for Business users (or bots) signing in to make real calls, generating real traffic.  Read More

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November, 02 2017

TOM TALKS TO ENGHOUSE INTERACTIVE - CALL CENTRE RECORDING (PART 2)

Tom Talks

In this episode of Tom Talks, Tom Arbuthnot (Principal Solutions Architect at Modality Systems) is back at Enghouse Interactive in part two of our call recording in contact centres series. Read More

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October, 19 2017

Tom Talks new features in Microsoft Teams

Tom Talks

In this episode of Tom Talks, Tom Arbuthnot (Principal Solutions Architect at Modality Systems) catches up on the latest features in Microsoft Teams with Graham Hosking (Technology Solutions Professio[...] Read More

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October, 13 2017

From the floor at microsoft ignite 2017

Insight Tom Talks

If you missed Microsoft Ignite and the chance to peruse leading vendors in communications technology, look no further. On his journey through the Ignite maze, Tom Arbuthnot (Principal Solutions Archit[...] Read More

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