Skype Help is an on-demand, instant messaging application that connects Skype for Business users with expert PGi Customer Support Agents across the globe, providing a scalable support system for large businesses.
The application can be added to your Skype for Business favourites bar as a native contact, without any add-ons or plug-ins. Simply type in a question and someone will write back to you instantaneously.
In this episode of Tom Talks, Tom Arbuthnot (Principal Solutions Architect at Modality Systems) demonstrates this useful application with Andrew Bissett (Sales Director GCS at PGi).
To find out more about Skype Help, or to start a trial, contact a member of our sales team.
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