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TOM TALKS TO ENGHOUSE INTERACTIVE - CALL CENTRE RECORDING (PART 2)

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TOM TALKS TO ENGHOUSE INTERACTIVE - CALL CENTRE RECORDING (PART 2)

Written by Modality Newsroom on 2, November 2017

In this episode of Tom Talks, Tom Arbuthnot (Principal Solutions Architect at Modality Systems) is back at Enghouse Interactive in part two of our call recording in contact centres series.

Learn about the three main call recording options available and which would best suit your business:

  1. Conference-based recording
  2. Client-based recording
  3. Edge-based recording

 

 Miss part 1? Catch up here.

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Topics: Tom Talks

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