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Introducing new technology to external users

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Introducing new technology to external users

Written by Modality Newsroom on 28, June 2018

Modality Systems and the evolving Microsoft collaboration toolset - part 5

In this episode, CEO James Rodd talks about the importance of developing a simple user interface when introducing new technology to external users.

As discussed in part one of the series, Modality Systems goes beyond the deployment of ‘out-of-the-box’ Microsoft technology, with additional services that enhance user experience. This "extra 20%" enables organisations to streamline the way they communicate with external users and generate a great return on their investment. 

“… it needs to be secure, it needs to comply with all the rules and regulations, but it’s our job to keep it simple.” – James Rodd

Watch the video below for real-world examples and insights. 



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More in this series:

Part 3 - Business value and addressing cultural change

Part 4 - Cost saving and the demands of the public sector


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