Navigate Categories & Archives


Diagnostics service part 4 - how to get the user experience right with your technology investment

March 29, 2018

In the final instalment of our Diagnostics service vlog series, Head of Global Marketing Ian Guest and CTO Nick Seagrave talk about the importance of getting the user experience right with your technology investment.

"User experience is quite key – it’s not just the technology"

It’s important for CTOs to plan for and continuously monitor user experience in order to change the way their businesses work. Skype for business and Microsoft Teams broaden communication capabilities with instant messaging and video, putting collaboration at the core of business change; however, if these tools are deployed without a health check on the environment, the success your business wants from the rollout will be lost.

Watch the full discussion below.

Interested in bringing our Diagnostics service to your business?


Miss part 1 in the series? Catch up here.


Subscribe to our blog below to keep up with our latest blogs and content.


Subscribe to the Modality Blog