Navigate Categories & Archives


Diagnostics service part 1 – what it is and why you need it

March 08, 2018

Modality Systems Diagnostics is a service built from direct customer feedback, to meet real business needs. Developed using analytics platform PowerBI, our Diagnostics service provides the intelligence businesses need to maximise investments, improve user experience and drive utilisation of Skype for Business and Microsoft Teams.

In the first of a four-part video series, CTO Nick Seagrave and Head of Global Marketing Ian Guest talk about what it is and why businesses need it.

In this video, learn more about:

  • Why our Diagnostics service was built
  • What businesses use it for
  • The benefits of collating data with PowerBI



Interested in bringing our Diagnostics service to your business?



Continue to part 2 - what makes it different and how it can add value to your business.


Subscribe to our blog below to keep up with the series.


Subscribe to the Modality Blog