When a new communications environment has been deployed, the first thing many IT teams request is real-time alerting. Principal Solution Architect Tom Arbuthnot explains why this is generally not a productive use of people’s time, and why it usually culminates in a large number of spurious reports that can’t be dealt with.
“We try to just alert on what matters, and that’s the Virtual Static Users continuously testing.” – Tom Arbuthnot
Learn about our stance on real-time alerting in the video below.
Diagnostics from Modality Systems is the purpose-built answer to continuous Skype for Business and Microsoft Teams service improvement – proactively measuring the real time performance of your communications and collaboration environment.
Want to find out more about the benefits of Diagnostics for your business?
More in this series:
Part 1 – Virtual Static Users explained
Part 3 – Why we chose Power BI
Part 6 – Supporting user experience
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