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Communications & collaboration insights from our team of award-winning Microsoft productivity experts.

Diagnostics - Our stance on real-time alerting

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Diagnostics - Our stance on real-time alerting

Written by Modality Newsroom on 9, August 2018

When a new communications environment has been deployed, the first thing many IT teams request is real-time alerting. Principal Solution Architect Tom Arbuthnot explains why this is generally not a productive use of people’s time, and why it usually culminates in a large number of spurious reports that can’t be dealt with.


“We try to just alert on what matters, and that’s the Virtual Static Users continuously testing.” – Tom Arbuthnot


Learn about our stance on real-time alerting in the video below. 


Diagnostics from Modality Systems is the purpose-built answer to continuous Skype for Business and Microsoft Teams service improvement – proactively measuring the real time performance of your communications and collaboration environment.

Want to find out more about the benefits of Diagnostics for your business?

Download Diagnostics product sheet


More in this series:

Part 1 – Virtual Static Users explained

Part 2 – The Modality Systems Stream Score explained

Part 3 – Why we chose Power BI

Part 5  Our collaboration service wrap explained 

Part 6 Supporting user experience

Part 7 How our customers are using Diagnostics


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