In this episode of our series exploring the main components of Diagnostics, Principal Solutions Architect Tom Arbuthnot talks through the benefits of our collaboration service wrap – an optional service that connects businesses with our dedicated collaboration intelligence team to interpret reports on their behalf.
Our collaboration service is usually onboarded for one of two key business scenarios:
- As an outsourced reporting service for large organisations.
- As a short-term solution (6-12 months) enabling IT teams to get up to speed with how to use their reports.
Learn more in the video below.
Diagnostics from Modality Systems is the purpose-built answer to continuous Skype for Business and Microsoft Teams service improvement – proactively measuring the real time performance of your communications and collaboration environment.
Want to find out more about the benefits of Diagnostics for your business?
More in this series:
Part 1 – Virtual Static Users explained
Part 3 – Why we chose Power BI
Part 4 – Our stance on real-time alerting
Part 6 – Supporting user experience
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