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Communications & collaboration insights from our team of award-winning Microsoft productivity experts.

Diagnostics - Our collaboration service wrap explained

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Diagnostics - our collaboration service wrap explained

Written by Modality Newsroom on 16, August 2018

In this episode of our series exploring the main components of Diagnostics, Principal Solutions Architect Tom Arbuthnot talks through the benefits of our collaboration service wrap – an optional service that connects businesses with our dedicated collaboration intelligence team to interpret reports on their behalf.

Our collaboration service is usually onboarded for one of two key business scenarios:

  1. As an outsourced reporting service for large organisations.
  1. As a short-term solution (6-12 months) enabling IT teams to get up to speed with how to use their reports.


Learn more in the video below.


Diagnostics from Modality Systems is the purpose-built answer to continuous Skype for Business and Microsoft Teams service improvement – proactively measuring the real time performance of your communications and collaboration environment.

Want to find out more about the benefits of Diagnostics for your business?

Download Diagnostics product sheet


More in this series:

Part 1 – Virtual Static Users explained

Part 2 – The Modality Systems Stream Score explained

Part 3 – Why we chose Power BI

Part 4 – Our stance on real-time alerting

Part 6 Supporting user experience

Part 7 How our customers are using Diagnostics


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Topics: Insight

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