Modality Systems Blog

 

Looking beyond IM and presence to get more value from Microsoft Lync

Posted by ModalitySystems Newsroom

18 July 2014

webinar6_blogResearch findings suggest that functionalities such as instant messaging (IM) and presence information can contribute an increase of up to 30% in productivity and efficiency. Whilst these benefits are widely recognised, the market for Unified Communications, and Microsoft Lync in particular, has matured significantly over recent years to deliver even more business benefits.

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Topics: Modality Systems Business Blogs

The business importance of supporting your Lync Unified Communications implementation

Posted by Ian Guest

7 July 2014

webinar5_thumbnailOnce the investment has been made in UC technology, the next challenge is to ensure it is performing at its best - delivering value for users and the organisation. Ideally Unified Communications (UC) technology should be almost invisible to end users – however the reality is that in many cases the support requirements are often underestimated and limited to a reactive approach, resulting in poor end user experience, low adoption rates and a plethora of ‘work-around’ technologies being introduced into the business by users.

In a recent study of organisations who have deployed UC, 41% reported that in-house teams were not adequately prepared for providing the right support or identifying issues within their UC environment. With a focus on the end-user experience and overall benefits for the business, our latest webinar session takes a look at the monitoring and support requirements of Lync

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Topics: Modality Systems Business Blogs

Don’t forget your users! How to Maximise Lync Adoption

Posted by Ian Guest

24 June 2014

bluenewUnified Communications is not about technology, but a change to the way your organisation works with the user at the heart. Consequently, the success of a Unified Communications deployment cannot simply be measured on how long the implementation took or how excellent the technology is. It also has to take into account whether the solution has been successfully adopted by the end users and how it is performing against the targets set out in the initial business case.

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Topics: Modality Systems Business Blogs

Upcoming Webinar: Top 10 tips for a successful Microsoft Lync deployment

Posted by Ian Guest

10 June 2014

lyncblue2You may be in the early stages of your Microsoft Lync deployment into your organisation or may still be considering the benefits – either way, having a grasp of potential pitfalls and the best practices needed to safeguard your business during a Lync deployment is vital.

Like any deployment of new technology, understanding the challenges and pitfalls can greatly increase your chances of success and the ability to mitigate any disruption throughout the different implementation stages. Implementing new technology can have huge advantages for the business and change things for the better, but equally an overhaul of processes can cause widespread disruption. By asking yourself the right questions at the outset – your Lync deployment can be carried out with ease and with minimal disruption to operations.

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Topics: Modality Systems Business Blogs

Cloud, Hosted or On-Premise? How should I deploy Microsoft Lync?

Posted by Ian Guest

30 May 2014

miclyncYou’ve chosen to implement Lync, but now comes the big decision on how to deploy it. What’s best for your business – hosted, cloud or maybe on-premise? What are the pros and cons of each method?

From the functionality offered within Office 365 to fully hosted solutions offered by specialist service providers, it’s not easy understanding the nuances and evaluating the most appropriate solution for your organisation.

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Topics: Modality Systems Technology Blogs

Driving the business case for Unified Communications & Microsoft Lync

Posted by Ian Guest

19 May 2014

londonOur first European webinar, hosted by our Microsoft Lync experts, provides top tips for business leaders looking to implement Unified Communications.

Are you currently considering an investment in Unified Communications (UC) and need some advice and guidance on what’s best for your business? Are you in need of some helpful hints, tips and real world examples of how Lync works in a business environment? Maybe you’re not sure of the benefits of UC and would like to learn more? 

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Topics: Events

Want to leverage the value of your Lync investment more?

Posted by Mary Thomason

19 May 2014

lyncblue2Then don’t miss our next webinar in the UC Journey series - Lync Product and Applications to Enhance Your UC Investment.

Taking place on Tuesday 20 May, one of the Modality co-founders, John Lamb, will run a thought provoking session containing ideas on how you can extend the value of Lync throughout other processes and areas of organisation.

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Topics: Events

Are you cruising along the UC highway or unsure about the road ahead?

Posted by Ian Guest

8 May 2014

trainA series of informative webinars for businesses that are considering or have already started their journey to unified communications with Microsoft Lync

Where are you on the journey to UC? Have you started yet? Perhaps your business is unsure whether it should even invest in unified communications? Or are you further along the UC journey, interested in deploying Microsoft Lync but are confused by the options? How are you going to make your Microsoft Lync project a success and deliver that all important ROI? Perhaps you already have Lync deployed, but are not sure how you can leverage it further?

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Missed Conversations...

Posted by Ian Guest

1 April 2014

lyncblueThere are few who would debate the fact that we are all busier now than we were in the past. The explosion of the internet and other technologies has given growth to new opportunities and set in place a massive transformation in the way we work. Long gone are the days of a paper based internal memo. In today’s fast moving, always on, ‘want it now’ world, presence empowered voice and instant messaging are fast becoming the communication currencies of choice.

However, having the functionality available to multi-task and react quickly is not always enough. We are still only human and in the course of our busy daily routines, with all the distractions and demands on our time, it is all too easy to miss an incoming instant message or call from a colleague, partner or even a customer.

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Topics: Modality Systems Technology Blogs

Business Transformation Through Microsoft Lync 2013

Posted by ModalitySystems Newsroom

25 March 2014

miclync

Modality Systems is speaking at Microsoft’s Lync event on 26th March 2013. 


On Wednesday 26th March, Modality Systems will be participating and speaking at Microsoft’s ‘Business Transformation through Lync’ event, held at Thames Valley Park, Reading RG6 1WG.

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Topics: Modality Systems Business Blogs

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