Modality Systems Blog

 

Worldwide Partner Conference | 2014 Recap

Posted by George Cordeiro

6 August 2014

 

WPCIt was an amazing week at the 2014 Worldwide Partner Conference in Washington, D.C. with over 16,000 partner attendees. This year’s conference certainly exceeded my expectations, with similar comments from many of the partner community that I had the opportunity to spend some time and discuss the Microsoft ecosystem.

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Topics: Modality Systems Business Blogs

Art of the Possible - Extending the Value of Microsoft Lync

Posted by Ian Guest

30 July 2014

Webinar7.x200As our look at the journey to UC draws to a conclusion, the last webinar of the current series focuses on developing and leveraging the power of your Microsoft Lync investment through a thought-provoking look at the ‘Art of the Possible’.

As we have seen over the course of the series, Microsoft Lync is already a powerful and sophisticated communications platform which can provide real business benefits regardless of how it is deployed, or what components are being utilised. But how many organisations understand the potential of their investment and how to extend it beyond the ‘standard’ functionality to leverage further value for the organisation?

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Topics: Modality Systems Business Blogs

Looking beyond IM and presence to get more value from Microsoft Lync

Posted by ModalitySystems Newsroom

18 July 2014

webinar6_blogResearch findings suggest that functionalities such as instant messaging (IM) and presence information can contribute an increase of up to 30% in productivity and efficiency. Whilst these benefits are widely recognised, the market for Unified Communications, and Microsoft Lync in particular, has matured significantly over recent years to deliver even more business benefits.

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Topics: Modality Systems Business Blogs

The business importance of supporting your Lync Unified Communications implementation

Posted by Ian Guest

7 July 2014

webinar5_thumbnailOnce the investment has been made in UC technology, the next challenge is to ensure it is performing at its best - delivering value for users and the organisation. Ideally Unified Communications (UC) technology should be almost invisible to end users – however the reality is that in many cases the support requirements are often underestimated and limited to a reactive approach, resulting in poor end user experience, low adoption rates and a plethora of ‘work-around’ technologies being introduced into the business by users.

In a recent study of organisations who have deployed UC, 41% reported that in-house teams were not adequately prepared for providing the right support or identifying issues within their UC environment. With a focus on the end-user experience and overall benefits for the business, our latest webinar session takes a look at the monitoring and support requirements of Lync

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Topics: Modality Systems Business Blogs

Don’t forget your users! How to Maximise Lync Adoption

Posted by Ian Guest

24 June 2014

bluenewUnified Communications is not about technology, but a change to the way your organisation works with the user at the heart. Consequently, the success of a Unified Communications deployment cannot simply be measured on how long the implementation took or how excellent the technology is. It also has to take into account whether the solution has been successfully adopted by the end users and how it is performing against the targets set out in the initial business case.

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Topics: Modality Systems Business Blogs

Upcoming Webinar: Top 10 tips for a successful Microsoft Lync deployment

Posted by Ian Guest

10 June 2014

lyncblue2You may be in the early stages of your Microsoft Lync deployment into your organisation or may still be considering the benefits – either way, having a grasp of potential pitfalls and the best practices needed to safeguard your business during a Lync deployment is vital.

Like any deployment of new technology, understanding the challenges and pitfalls can greatly increase your chances of success and the ability to mitigate any disruption throughout the different implementation stages. Implementing new technology can have huge advantages for the business and change things for the better, but equally an overhaul of processes can cause widespread disruption. By asking yourself the right questions at the outset – your Lync deployment can be carried out with ease and with minimal disruption to operations.

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Topics: Modality Systems Business Blogs

Cloud, Hosted or On-Premise? How should I deploy Microsoft Lync?

Posted by Ian Guest

30 May 2014

miclyncYou’ve chosen to implement Lync, but now comes the big decision on how to deploy it. What’s best for your business – hosted, cloud or maybe on-premise? What are the pros and cons of each method?

From the functionality offered within Office 365 to fully hosted solutions offered by specialist service providers, it’s not easy understanding the nuances and evaluating the most appropriate solution for your organisation.

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Topics: Modality Systems Technology Blogs

Driving the business case for Unified Communications & Microsoft Lync

Posted by Ian Guest

19 May 2014

londonOur first European webinar, hosted by our Microsoft Lync experts, provides top tips for business leaders looking to implement Unified Communications.

Are you currently considering an investment in Unified Communications (UC) and need some advice and guidance on what’s best for your business? Are you in need of some helpful hints, tips and real world examples of how Lync works in a business environment? Maybe you’re not sure of the benefits of UC and would like to learn more? 

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Topics: Events

Want to leverage the value of your Lync investment more?

Posted by Mary Thomason

19 May 2014

lyncblue2Then don’t miss our next webinar in the UC Journey series - Lync Product and Applications to Enhance Your UC Investment.

Taking place on Tuesday 20 May, one of the Modality co-founders, John Lamb, will run a thought provoking session containing ideas on how you can extend the value of Lync throughout other processes and areas of organisation.

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Topics: Events

Are you cruising along the UC highway or unsure about the road ahead?

Posted by Ian Guest

8 May 2014

trainA series of informative webinars for businesses that are considering or have already started their journey to unified communications with Microsoft Lync

Where are you on the journey to UC? Have you started yet? Perhaps your business is unsure whether it should even invest in unified communications? Or are you further along the UC journey, interested in deploying Microsoft Lync but are confused by the options? How are you going to make your Microsoft Lync project a success and deliver that all important ROI? Perhaps you already have Lync deployed, but are not sure how you can leverage it further?

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